Cancellation Policy

AMENDMENTS / CANCELLATIONS

If the Client is willing to amend or cancel his/her booking because of whatsoever reasons including death, accident, illness, or any other personal reasons including non-payment of the balance payment, the Company is liable to recover cancellation charges from the Client as above.

Any amendment in the original booking has to be given to us in writing. All changes will be processed only after the receipt of the same by the Company. However, if any of the amendment requests results in cancellation of one or more services, then the Company is liable to recover cancellation charges as indicated in the above-mentioned table. The above-mentioned cancellation charges are applicable only against our Tours and optional tours published by Innovations Travels . If the client has booked any other services such as air / train tickets or any third party product, then the Company is liable to recover cancellation charges as per cancellation terms of respective airline / railways / hotel or the cancellation terms of respective third party. Innovations Travels  is also liable to recover its service charges against booking and cancelling such services for the client.

REFUNDS

Refunds (If any) for amendments and/or cancellations will be paid directly to the Client for booking made directly with the Company by way of NEFT / RTGS / Crossed cheque at the discretion of the company. It would at least take 15 days to process refunds. There is no refund payable for any unutilized services (e.g. meals, entrance fees, optional tours, hotels, transport and sightseeing etc.,) for any reason whatsoever.

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